Thursday, June 16, 2016

Chipotle made a dramatic change to its steak — and some customers absolutely hate it

Chipotle changed its steak to make the chain safer - but, some customers are saying it changed their burritos for the worse. Following the E. coli crisis, Chipotle made some serious changes to its steak preparation, in an attempt to avoid another food poisoning outbreak in the future. Now, steaks are pre-cooked at a low temperature in an off-site central kitchen, then shipped to restaurants to be marinated and seared on grills. "If there is any difference, it's that the steak may be more tender than it was before," Chipotle spokesperson Chris Arnold told Business Insider. "The response has been great. Customers really seem to like it." Some customers, however, disagree. "Ever since the e. coli scare that Chipotle went through months ago, the taste of their food was rather... bland," a Reddit post titled 'What happened to the taste?' recently stated. "Once I realized this... I stopped going to Chipotle and looked for other venues of fast food."  Redditors replied to agree, many focusing on issues with the steak. "The new steak sucks, plain and simple," said one. "It's dry, overcooked, and therefore chewy. I actually just had 'fresh' steak last night (they had just pulled it off the grill and sliced it) and it was still dry and overcooked." "Used to be a three time a week regular, same with a bunch of friends," said another. "Anyone who was a steak lover including my girlfriend has stopped going really."...more

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